Privacy Policy

Pet Winks Limited having a principal place of business at 4, Squires Walk, SO19 9GJ, Southampton, the United Kingdom (hereinafter, referred to as “Company”, “we”, “us”, “our”) collects from the individual user (hereinafter, referred to as “you”, “your”, “user”) certain information through the website www.petwinks.co.uk (hereinafter, referred to as the “Website”). This Privacy Policy contains our policies and procedures governing the collection and handling of information that identifies an individual user or that could be used to contact or locate him or her (hereinafter, referred to as “Personal Information”). This Privacy Policy applies only to the Website. It does not apply to any other websites.

  • Personal Information collected by us
  • 1.1   When you register an account with us, we will collect the following Personal Information from you: (1) your name; (2) your phone number; (3) your PayPal account; (4) and your email address.

  • The purpose of collection of Personal Information
  • 2.1   We collect your Personal Information in order to: (1) provide you with the services requested by you; (2) to make bookings on the Website; (3) to communicate with you to better understand your needs; (4) to conduct surveys; (5) to comply with our legal obligations; (6) to monitor and improve the quality of the Website; and (6) to complete a transaction with you or on your behalf.

  • Protection of Personal Information
  • 3.1   We employ information security tools to protect Personal Information collected by us. However, even with the use of such tools, we cannot guarantee the security of Personal Information. By using the Website, you acknowledge and agree that we make no such guarantee, and that your use of the Website is at your own risk.

  • Third party access to Personal Information
  • 4.1   We give certain independent contractors access to your Personal Information. Those contractors assist us with the maintenance of the Website. All those contractors are required to sign contracts in which they promise to protect Personal Information using procedures reasonably equivalent to ours. We also may disclose Personal Information to attorneys, collection agencies, or law enforcement authorities to address potential privacy violations, or illegal behavior. And we disclose any information demanded in a court order or otherwise required by law or to prevent imminent harm to persons or property.

  • Accessing and correcting your Personal Information
  • 5.1   If you would like to access, modify, or delete your Personal Information stored on our servers, please login into your account and update your account information.

  • Amendment of this Privacy Policy
  • 6.1   We may change this Privacy Policy at any time by posting a new version on the following URL: www.petwinks.co.uk/contents/termsAndPrivacy . The new version will become effective on the date it is posted.

  • Retention Period
  • 7.1   We will retain your Personal Information for the period necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

  • Your consent
  • 8.1   By using the Website, you are consenting to our processing of your Personal Information as set forth in this Privacy Policy now and as amended by us. The term “Processing” includes, but is not limited to, collecting, storing, deleting, using, combining and disclosing information.

  • Contacting Us
  • 9.1   If you have any questions about this Privacy Policy, please contact us by email at info@petwinks.co.uk, or please write to the following mailing address: Pet Winks Limited 4, Squires Walk, SO19 9GJ, Southampton, The United Kingdom

  • Links
  • 10.1   The Website may contain links to other websites. If you provide any information to those websites, please note that you are providing this information directly to the owner of that website. Therefore, you are subject to that party's privacy policy. Our Privacy Policy does not apply to such websites.

  • Children
  • 11.1   The Website is not intended to be used by children under 13. We do not knowingly collect Personal Information from children under 13. If we believe that we have collected personal information from children under 13, we will delete this information as soon as possible.

  • Last amendment
  • 12.1   This Privacy Policy has been last amended on 15th of January 2014.